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A caregiver and an elderly woman sharing a laugh on a bench outside a home.

About Us

Reliable Transportation.
Compassionate Care.
Your Journey Matters.

Welcome to Reliable Medical Transport LLC, a trusted Non-Emergency Medical Transportation (NEMT) provider proudly serving Raleigh, North Carolina, and surrounding communities within a 100-mile radius.

We understand that getting to a medical appointment, treatment center, dialysis session, rehabilitation facility, or other healthcare service can sometimes be challenging. Our mission is to make transportation easier, safer, and more comfortable for individuals who need assistance getting where they need to go.

At Reliable Medical Transport LLC, we are committed to providing safe, dependable, respectful, and compassionate transportation. Our goal is not simply to drive our passengers from one location to another—we strive to provide a positive transportation experience from the moment we pick you up until you arrive safely at your destination.

Our Mission

Our mission is to provide dependable, professional, and compassionate non-emergency medical transportation that helps individuals maintain access to essential healthcare and community services.

We believe that transportation should never be a barrier to receiving the care you need.

Who We Serve

  • Doctor and specialist appointments
  • Hospitals and medical centers
  • Dialysis appointments
  • Physical and occupational therapy
  • Rehabilitation facilities
  • Outpatient procedures
  • Medical clinics
  • Senior living and assisted-living facilities
  • Pharmacy visits
  • Healthcare-related appointments and services
  • Other approved non-emergency destinations

Our services are designed for passengers who do not require emergency medical transportation or ambulance services but need reliable transportation assistance.

A caregiver comforting an elderly woman with a warm blanket on a couch at home.
Map of North Carolina with a shaded circle marking the 100-mile service area centred on Raleigh.
Service area

Raleigh and 100 miles around

We are based in Raleigh, North Carolina, and proudly serve Raleigh and surrounding communities within approximately a 100-mile service radius, subject to trip availability and scheduling.

Whether you need transportation across town or to a healthcare facility in a neighboring community, our team works to make your journey as convenient and stress-free as possible.

Why choose us

Every passenger is more than a trip on a schedule

We are transporting people who have lives, families and healthcare needs. Five things we hold ourselves to on every single trip.

  • A driver helping a passenger in a wheelchair aboard a transport van.
  • Safety first

    Securement gets checked, procedures get followed, and nobody moves until it is right. We would rather leave five minutes late than take a shortcut with somebody's safety.

  • Dependability

    We aim to arrive early rather than exactly on time. A dialysis chair does not wait, and you should never be left wondering whether we are coming.

  • Compassionate service

    Dignity, patience and respect — on the easy days and the hard ones. Nobody gets hurried out of a wheelchair or talked over because they are slow today.

  • Comfort and convenience

    Door-through-door, a hand with doors and bags, and a family member welcome to ride along. Getting there should be the easy part of the day.

  • Professionalism

    One company from the booking call to the drop-off. Passengers, families, facilities and case managers all deal with people who know the trip.

Our Commitment to You

At Reliable Medical Transport LLC, we believe every passenger is more than a trip on a schedule. We are transporting people who have lives, families, responsibilities, and healthcare needs.

That is why we are committed to providing transportation with integrity, compassion, reliability, and respect.

Your destination matters. Your time matters.
And most importantly, you matter.

A caregiver comforting an elderly woman with a warm blanket at home.

Reliable Medical Transport LLC

Non-Emergency Medical Transportation

Serving Raleigh, North Carolina and communities within a 100-mile radius

Safe · Reliable · Compassionate · Professional

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